1.Intoduction:
Welcome to SprukoMarket’s Privacy Policy (policy), where protecting your personal information and earning your trust remain at the heart of everything we do. SprukoMarket is an online platform that supports developers, designers, and artists in creating, promoting, and expressing their creativity.
Operated by Spruko Technologies, SprukoMarket (“we,” “our,” or “the Company”) respects the privacy of its users and is committed to handling personal information with integrity. This Privacy Policy explains our practices and demonstrates our dedication to maintaining transparency and accountability.
This Privacy Policy explains how we collects, uses, discloses, and safeguards your information when you interact with our platform. It applies to all activities, including accessing our website, creating an account, uploading or purchasing digital products, and conducting financial transactions.
2. Who This Policy Covers:
This Privacy Policy applies to:
- Authors: Individuals or teams who upload, manage, and sell digital products on the platform, showcasing their creativity while reaching a global audience.
- Buyers/Users : individuals who browse the marketplace, register an account, and purchase digital products, gaining access to high-quality templates, tools, and creative assets.
3. Information We Collect:
We Collect some personal and transactional information about user to deliver our services smoothly. This usually includes following details, along with information about the products or content you upload or purchase. We collect all this details directly from you when you registers in to our site.
Types of Information We Collect from You:
- Account Data: We collect some personal information from users for identification purposes. This may include your name, username, email address, password, and profile details such as image, bio, and other contact information.
- User Data : This includes your purchase history, license details, billing information, payment records, and download activity, which help us manage transactions, provide customer support, and ensure secure access to your purchased products.
- Author Data : From author we collect information related to uploaded products, product descriptions, sales records, payout details, tax information, and other relevant data necessary to manage author accounts, process earnings, and ensure compliance with financial and legal requirements.
- Technical Data : We automatically collect and track certain data from users and visitors. This may include your IP address, browser details, device information, approximate location, cookies, and other technical identifiers that help us improve functionality, enhance security, and deliver a better user experience. Some of this information is collected through cookies. To know more please refer to the cookies section or visit our cookie policy .
- Payment Data : This includes payment IDs, transaction records, billing details, and related financial information necessary to process your purchases. All transactions are handled securely through trusted third-party payment gateways, and we do not store full credit card numbers, bank account details, or other sensitive financial data on our servers.
4. How We Acquire User Personal Data
We collect user data through different interactions on our platform to ensure the proper functioning of SprukoMarket and to maintain compliance with security and legal standards.
Data is directly collected from users when they sign up for an account, log in, update their profile, purchase or sell digital products, or reach out to our support team with questions or requests.
We collect technical information such as IP address, browser type, device details, and activity logs automatically through technology. #Cookies and tracking tools are used for login sessions, affiliate referrals, analytics, and fraud prevention.
5. Data Regarding Authors:
As the provider and service operator of the Spruko Marketplace, we have the legal right to collect, verify, use, store, disclose, and display certain information about authors to ensure trust and transparency on the platform. From authors, we collect data such as product files, descriptions, and payout details when digital goods are uploaded.
Knowing and verifying our authors allows us to create a safer, more trustworthy, and transparent marketplace for everyone. In addition, we are required by law to verify author identities and, in certain cases, publish author information on SprukoMarket in accordance with the laws of different countries. These law makes it necessary for us to verify author identities.
As an author/seller we will ask you to verify your identity through a trusted third-party service. With your consent, the service may request a government-issued photo ID, business registration documents (if applicable), and a selfie to confirm your identity using biometric facial recognition. While the third-party service will not share your biometric data with us, it may provide us with a copy of your government-issued ID and selfie to meet our data retention and compliance requirements.
6. Information Collect From Others
As mentioned in point 8, we collect personal information directly from users. In some cases, we gather specific categories of personal information about you through third-party sources. Such information may cover:
- Payment details when you complete a purchase or request a payout. We collect your transaction details from the payment service providers to securely facilitate and complete transactions
- We may also receive supplementary information about you from third-party sources or partners, in line with applicable laws. This could include demographic details or fraud prevention data, which we may combine with the information already collected about you. We may receive fraud alerts from service providers, including identity verification partners. In addition, through collaborations with advertising networks and partners, we may obtain information about your activities, interactions, and experiences both on and outside the SprukoMarket platform.
- When you connect, link, or log in to our site through third-party platforms such as Google or Meta, they may provide us your certain registration or profile details. The nature of this information is determined by the platform and your chosen privacy settings of related platform.
7. How We Use Your Information
We use your personal information to meet our legal obligations to you when using SprukoMarket services, particularly by facilitating and processing transactions such as purchasing or downloading digital products from our marketplace or subscription services.
It helps us to provide you safe, smooth and reliable experience on our platform by ensuring secure access, seamless navigation, and consistent performance across all services.
We use this information to connect buyers and authors, make sure the payments and withdrawals are handle securely and safely. Also It helps to provide the quick support whenever problems come up.
We also take measures to protect your account, strengthen our security systems, and prevent fraud or misuse of the platform.
We use it when actions are needed to serve the lawful interests of SprukoMarket or third parties. These may include:
- Maintaining and managing your account, along with providing related services.
- Verifying your identity during registration on our platform.
- Responding to your messages, inquiries, and support tickets.
- Assisting in resolving disputes fairly and efficiently.
- Notifying you about product updates, operational news, or changes to the site.
- Monitoring marketplace activity to detect and prevent potential fraud.
- Managing legal obligations and maintaining our professional relationship with you.
We use your demographic information to personalize your experience on SprukoMarket, showing you content and recommendations that match your interests and preferences.
Beyond that, we rely on this data to uphold our Terms of Services, honor our Refund Policy, and meet important legal and financial responsibilities so the marketplace remains fair and trustworthy for everyone.
If you’ve given consent where required, we may share updates about products and services we think you’ll find valuable—unless you decide to opt out. You can unsubscribe anytime using the link in our messages or by reaching out to us through the contact details provided in this policy.
8. How We Share Your Information
Certain types of information we collect from you may be shared as outlined in this Privacy Policy.
We never sell your personal data. We only share information in limited situations where it is necessary and appropriate, such as the following:
- Payment Processors: Information may be shared with trusted payment gateways and financial partners to securely process payments, withdrawals, and refunds.
- Service Providers: We may share data with carefully selected providers who assist us with essential services like website hosting, analytics, customer support, marketing tools, or fraud prevention systems.
- Authors/Users : Limited details (such as username, order reference, or transaction history) may be shared between buyers and authors to enable product delivery, support, and dispute resolution.
- Legal and Compliance: In certain circumstances, we may be required to disclose information in response to applicable laws, court orders, government regulations, or to protect the rights, safety, and integrity of SprukoMarket and its community.
- Business Operations : Information may also be shared in connection with audits, security reviews, or if SprukoMarket undergoes a merger, acquisition, or restructuring, always ensuring your data remains protected.
9. Cookies & Tracking
SprukoMarket uses cookies and similar tracking technologies to enhance your browsing experience, improve website functionality, and ensure a secure interaction with our platform. Cookies are small data files stored on your device that help us recognize you, remember your preferences, and analyze how our services are used.
When you visit or interact with our website, we may automatically collect and store certain technical information, including but not limited to:
- Your domain name and network identifiers
- IP address and associated server details
- Name of your internet service provider (ISP)
- The number of times you access or revisit our platform
- Duration of each session and time spent on different pages
- File URLs, content, or resources accessed during your visit
- Details about your device’s operating system
- The type and version of the browser you use
- The website, search engine, or referral link that directed you to our platform
In addition to first-party cookies, we may also use third-party cookies provided by trusted service partners such as Google Analytics and Facebook Pixel. These cookies help us gather insights on user behavior, measure the effectiveness of marketing campaigns, and enhance overall service quality. Please note that such third-party cookies are managed directly by their respective providers and are subject to their own privacy policies.
These small cookies files help us keep you signed in, verify your account, and remember your preferences. They also allow us to measure how the platform is used, improve performance, and fix issues quickly. While you can disable cookies anytime, but please note that some features may not work as intended without them. To learn more about what cookies are, how they work, and why they are used, please visit www.allaboutcookies.org .
10. Confidentiality and Security of Data
At SprukoMarket, we treat your data with the highest level of care and responsibility. Protecting the confidentiality, integrity, and security of the information you share with us is a core principle of our operations. We implement industry-standard administrative, technical, and physical safeguards to ensure that your data remains secure against unauthorized access, disclosure, alteration, or misuse.
To protect data in transit, we use SSL/TLS encryption, while all stored passwords are securely encrypted and hashed. Payments are processed exclusively through trusted, PCI-compliant gateways, ensuring that sensitive financial details remain protected at all times. Access to confidential data is strictly limited to authorized staff who are bound by confidentiality obligations and trained in responsible data handling.
We actively monitor our platform for fraud, suspicious activity, and potential threats. Regular security audits, compliance checks, and vulnerability assessments are carried out to maintain the highest standards of safety. If any account is found attempting to hack, exploit, or misuse our services, it will be immediately suspended or terminated, funds may be withheld, and legal action will be pursued in accordance with applicable laws.
SprukoMarket’s commitment to confidentiality extends beyond technical safeguards—we ensure that your trust is never compromised. Your information will never be sold, and it will only be shared when necessary for delivering our services, complying with legal obligations, or with your explicit consent.
11. Your Rights to Releasing Your Personal Data
At SprukoMarket, we respect and value your rights over the personal information you share with us. In line with global data protection principles, you are entitled to exercise the following rights regarding your data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Update or amend inaccurate or incomplete information.
- Erasure : Request deletion of your data, subject to legal obligations.
- Restriction: Limit how your information is processed in specific cases.
- Portability : Obtain your data in a machine-readable format or transfer it to another provider.
- Objection : Object to processing for marketing, profiling, or where it conflicts with your rights.
- Withdraw Consent : Withdraw previously given consent at any time.
- Complaint : File a complaint with your local data protection authority if you believe your rights are violated.
All requests regarding the release of your data can be made by contacting us at [email protected]. To ensure your privacy, SprukoMarket may verify your identity before processing any request.
Please note that your rights may be limited where disclosure is required by law, regulatory authorities, or to protect our terms, prevent fraud, and ensure platform security.
12. How Long We Keep Your Details
We retain your personal data for as long as your account is active and needed to deliver our services. Certain records, such as transactions and payouts, are kept for several years to meet legal, tax, and regulatory obligations.
If you delete your account, personal details will be anonymized, though compliance-related records may still be stored securely. You may request access, updates, or deletion of your data at any time by contacting us at Contact Us.
13. Compliance with Indian Laws
This policy adheres to:
- The Information Technology Act, 2000
- The SPDI Rules, 2011
- Provisions of the Digital Personal Data Protection Act, 2023 (if enforced).
* We have appointed a Grievance Officer to ensure compliance and resolve user concerns.
Grievance Officer:
- Name: Grievance Officer
- Email: [email protected]
- Address: Spruko Digital Goods Marketplace, Hyderabad, Telangana, India
* We may include links (third-party links) to other websites. We are not responsible for their privacy practices or content. Please review their privacy policies independently.
14. Policy Updates and Changes
We may update this Privacy Policy to reflect changes in our services, legal requirements, or platform features. Updates will be posted on this page with the revised date, and for significant changes, we may also notify you by email or account alerts. Continued use of SprukoMarket after updates indicates your acceptance of the revised policy.
15. Contact Us
If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us at support link.